We’re here to help

We’re an online business, so the quickest way to reach us is WhatsApp. Send us a message and our team will reply.

Opening hours (Kenya time)

Every day, Monday – Sunday8am – 8pm

Messages sent after 8pm are answered from 8am the next morning.

WhatsAppFastest reply. Open every day, 8am – 8pm.+254 772 007 007 → Call usPrefer to talk? Call the same number during opening hours.0772 007 007 → EmailFor documents, data requests and anything that isn’t urgent.info@ranalocredit.com →

Stay safe. We only take payments through M-PESA Paybill 4090703, and only after we’ve called to approve you. We will never ask you to send money to a personal number or for your M-PESA PIN.

Quick answers

You might not need to wait

Want to apply?

Choose your phone in the shop and the application opens at checkout. See what you’ll need first.

How much will I pay?

Every phone shows its deposit, daily rate and total. Compare them on How it Works.

Already applied?

We usually call within about 30 minutes. Keep your phone on. If you haven’t heard from us, WhatsApp us with your reference number.

Making a payment?

Use M-PESA Paybill 4090703 with your Ranalo Credit account number, which we give you when you’re approved.